Privacy Policy

Effective Date: August 21, 2025

At ChoicePanels, we value your trust and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when visiting our website, purchasing products, or using our services.

1. Information We Collect

We may collect the following information when you interact with our website or services:

  • Account & Order Information: Name, email address, phone number, billing and shipping addresses, order details, and resale certificate information (if applicable).

  • Custom Quote Requests: Material specifications, dimensions, quantities, drawings, and other project information you provide.

  • Customer Support: Information submitted when contacting us regarding products, orders, or services.

  • Website Usage & Cookies:

    • Essential cookies supporting shopping carts, checkout, and website functionality.

    • Analytics cookies used to understand website traffic and improve performance.

    • Advertising and retargeting technologies, if enabled, to deliver relevant promotions.

2. How We Use Your Information

We use collected information to:

  • Process, fulfill, and ship customer orders.

  • Prepare quotations and respond to custom fabrication inquiries.

  • Process payments through authorized payment providers.

  • Provide customer service and order updates.

  • Improve our website, products, and services.

  • Prevent fraud and maintain website security.

  • Comply with applicable legal and regulatory requirements.

  • Deliver marketing communications where permitted by law.

3. Sharing Your Information

ChoicePanels does not sell personal information for monetary payment.

We may share information with trusted third parties when necessary for business operations, including:

  • Service Providers: Payment processors, shipping carriers, fulfillment partners, and website hosting providers.

  • Advertising & Analytics Partners: To evaluate website traffic and support marketing activities, where applicable.

  • Legal Compliance: When required by law, regulation, or to protect the rights and security of ChoicePanels and its customers.

We limit the information shared to what is reasonably necessary for the intended business purpose.

4. Your Privacy Choices

Depending on your location and applicable privacy laws, you may have the following rights:

  • Access: Request information about the personal data we maintain.

  • Delete: Request deletion of eligible personal information.

  • Correct: Request corrections to inaccurate personal information.

  • Opt Out: Request to opt out of certain personal information sales, sharing, or targeted advertising practices where applicable.

To exercise these rights, please contact ChoicePanels through our Contact Us page.

We may request additional information to verify your identity before processing certain privacy requests.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies for:

  • Essential Website Functions: Shopping carts, checkout, and account features.

  • Performance & Analytics: Understanding website usage and improving functionality.

  • Advertising & Retargeting: Supporting relevant marketing activities, if enabled.

You may manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. Data Security & Retention

ChoicePanels uses reasonable administrative and technical safeguards to protect customer information.

Our website uses secure connections, including SSL/TLS encryption, and relies on established third-party providers for website hosting and payment processing.

We retain personal information only as long as reasonably necessary to fulfill orders, maintain business records, resolve disputes, or comply with applicable legal requirements.

Although we take reasonable precautions, no method of electronic transmission or storage is completely secure.

7. Children's Privacy

ChoicePanels products and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.

8. Changes to This Policy

ChoicePanels may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, or applicable legal requirements.

Any revisions will be published on this page with an updated effective date.

9. Contact Us

If you have questions regarding this Privacy Policy or wish to submit a privacy-related request, please contact:

ChoicePanels

5300 S Boyle Ave,

Vernon, CA 90058, United States

Email: info@choicepanels.com